For decades, man has known the importance of communication.
Today, with various means by which one can communicate, it has become much easier to communicate a message to the other party, than it was several decades ago.
Every organization, no matter what their expertise and where they are situated, and what scale they operate, realize and value the importance of good communication.
This communication for organizations takes place both within the organization as well as with other outside stakeholders outside.
Therefore, it is vital for any business organization to understand the communication models out there, so they can use them for enhancing effective communication in the organization.
Communication today is mainly of three types
Written communication, in the form of emails, letters, reports, memos and various other documents.
Oral communication. This is either face-to-face or over the phone/video conferencing, etc.
A third type of communication, also commonly used but often underestimated is non-verbal communication, which is by using gestures or even simply body movements that are made.
These too could send various signals to the other party and is an equally important method of communication.